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Terms of Service (TheAudioScribe.com)

Last updated: December 17, 2025

These Terms of Service (“Terms”) govern your access to and use of TheAudioScribe.com (the “Service”), including any websites, applications, integrations, and related services operated by TheAudioScribe (“we”, “our”, or “us”).

By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1) The Service

TheAudioScribe is an AI-driven meeting minutes system that may generate transcripts, summaries, minutes, action items, speaker notes, and related outputs from audio/video recordings and other content you provide.

We may modify, add, or remove features and functionality at any time.

2) Eligibility and accounts

  • You must be able to form a binding contract to use the Service.
  • You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.
  • If you use the Service on behalf of a company or organization, you represent that you have authority to bind that organization, and “you” includes that organization.

3) AI limitations and user responsibility

  • AI can make mistakes. Outputs may be inaccurate, incomplete, or misleading.
  • You are responsible for reviewing and verifying outputs before relying on them.
  • The Service is not professional advice and should not be used as the sole basis for legal, medical, financial, HR, compliance, or safety-critical decisions.

4) Your content, recordings, and consent

4.1 Definitions

  • “Input” means any content you upload or provide to the Service (e.g., audio/video, meeting notes, documents, prompts).
  • “Output” means any content generated by the Service (e.g., minutes, summaries, transcripts).
  • “Customer Content” means Input and Output together.

4.2 Ownership

  • You retain ownership of your Input (or must have the rights to provide it).
  • As between you and us, you own your Output to the extent permitted by applicable law.
  • We own the Service, including our software, design, and all underlying intellectual property (excluding your Customer Content).

4.3 Recording consent and legality

You are solely responsible for obtaining all required permissions, consents, and notices for recording, uploading, processing, and sharing meeting audio/video and related data, and for complying with all applicable laws, rules, and regulations (including privacy and workplace monitoring requirements).

If you do not have consent, you must not record or upload the content.

4.4 Prohibited content

You agree not to upload content that:

  • violates any law or third-party rights (including privacy, confidentiality, or intellectual property rights),
  • contains malware or attempts to disrupt or gain unauthorized access to systems,
  • is unlawful, abusive, or intended to harass.

5) License you grant us (to operate the Service)

You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, reproduce, and display your Customer Content only as necessary to provide, maintain, secure, and improve the operation of the Service (for example: transcription processing, generating minutes, storage for your account, backups, abuse prevention, and customer support), and to comply with legal obligations.

6) No training on customer content

We do not use Customer Content to train our AI models.

We may use aggregated and/or de-identified operational data (such as usage volumes, performance metrics, error logs, and feature analytics) to maintain security, reliability, and performance, but such data is not used to train models on your specific meeting content.

7) Acceptable use

You agree not to:

  • use the Service for unlawful activity,
  • reverse engineer or attempt to extract source code, prompts, models, or system internals (except to the extent permitted by law),
  • scrape, crawl, or overload the Service,
  • bypass security or access controls.

We may suspend or terminate accounts that violate these Terms.

8) Third-party services and integrations

The Service may connect to third-party tools or platforms (for example, calendar, conferencing, storage, or messaging services). Your use of third-party services is governed by their own terms and policies. We are not responsible for third-party services or their availability.

9) Fees, billing, and refunds

9.1 Billing

If you purchase a paid plan, you agree to pay the fees displayed at checkout or in your plan page, including applicable taxes. Subscription plans may renew automatically unless you cancel before renewal.

9.2 No refunds policy

All fees are non-refundable and we do not provide refunds or credits for partial use, unused time, downgrades, or cancellations.

9.3 Exception: proven fraud

A refund may be issued only if fraud is proven, at our reasonable discretion, and supported by relevant evidence (including payment processor records and account activity logs).

10) Data retention and deletion

We retain Customer Content in accordance with our operational needs, your account settings (if available), and legal obligations. You may request deletion of your account and associated Customer Content, subject to lawful retention requirements and backup limitations.

11) Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that Outputs will be accurate, complete, or suitable for your purposes.

12) Limitation of liability

To the maximum extent permitted by law:

  • We will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or any loss of profits, revenue, goodwill, or data arising from your use of the Service.
  • Our total liability for any claim relating to the Service will not exceed the amount you paid us in the three (3) months preceding the event giving rise to the claim .

13) Indemnification

You agree to indemnify and hold harmless TheAudioScribe and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • your use of the Service,
  • your Customer Content,
  • your violation of these Terms or any law,
  • any failure to obtain required recording consent or required permissions.

14) Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if:

  • you violate these Terms,
  • your use creates risk or legal exposure for us or other users,
  • we are required to do so by law.

Upon termination, your right to use the Service ends. Sections that by their nature should survive will survive (including ownership, disclaimers, limitation of liability, and indemnification).

15) Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable notice (for example, by posting on the website or notifying you in-app). Continued use after the effective date means you accept the updated Terms.

16) Governing law and venue

These Terms are governed by the laws of the Islamic Republic of Pakistan.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts located in Islamabad, Pakistan.

17) Contact

For questions about these Terms, contact us at: info@intellimind.pk